Please drop us a line at firstname.lastname@example.org. We will do our level best to respond within 24 hours.
You can attach your art during the purchase process but if you forget, or have any trouble, please email the art to email@example.com with your order number. We will confirm receipt and send you a proof.
You will receive a proof of your design via email for your review and approval. Make sure the email you give us during checkout is correct and please check your spam folder if you have not received the proof within 24 hours. Please approve your proof within two business days of receipt (asap for rush and holiday orders).
When inputting text please review your message carefully, checking spelling and all details. Capitalization and typographic styling will follow the text entered. If you have any special typographic requests (centered, flush left, etc.) please state that in the Customer Notes section of your cart at checkout. Of course, you will have your proof to review to check that the layout meets your satisfaction.
We generally send Custom Imprint proofs out via email within 24 hours; once you have contacted us with an approval to make plates it can take 4-5 days for your order to process.
Transit times do not include Saturday, Sunday or holidays.
To arrange for expedited processing at an additional cost, please contact firstname.lastname@example.org.
You can use the link in your confirmation email to see if your order has shipped or email us at email@example.com.
Only one discount code or offer can be used at a time. Discounts are applied to the cost of the merchandise only and cannot be applied to gift card purchases, previous purchases, shipping, transactional fees, and taxes. Exclusions may apply depending on the nature of the sale, promotion or location of promotion.
Many countries are supported in the automated checkout process, but we ship to countries not supported automatically during checkout, please email us at firstname.lastname@example.org.
Please find the details under Returns.
We accept Visa, MasterCard, American Express, Discover, JCB and Diner’s Club.
Sorry, while our creative headquarters are in NY we do not have a retail location or public showroom in NY. Our rubber stamps ship from our Roanoke, Virginia warehouse, all other goods ship from our Madison, Virginia warehouse.
Our Self-Inking Stamp features our retractable mechanism with a hidden ink pad. It also has a patented mechanism with interchangeable plates so you can use the same stamp with different typographic imprints. You have the option to choose a Gift Certificate for an imprint, so the recipient can choose their own artwork.
The more traditional Hand Stamp needs a separate ink pad.
Both come in multiple sizes and colors and accommodate a customized version of one of our typographic templates; or your own artwork, which you can upload to the site.
Absolutely. You can use archival ink, fabric ink (great for personalizing kids clothes or adding branding to muslin totes). Pigment ink pads and metallic ink can only be used with Hand Stamps.
You can purchase additional ink in a wide range of colors online at Amazon. Additional ink pads for our Self-inking Stamps are available on our site in the Rubber Stamps section. You can pop out the ink pad, wrap it in plastic wrap, and store for future use - see the usage video for details.
We offer a modification of existing imprint templates without charge if it is a clear design request. Examples of this are swapping out fonts (ordering #18 with the font from #38), adding design elements from one template to another (using the bunny on #13 to the design of #21), and adding additional lines of text or more text per line (if the stamper size allows). Place your design requests in the Customer Notes box in the billing section of checkout. After placing your order you will receive an actual size proof of your imprint for approval.
For a fully customized design, we would need a bulk order of stampers, or a design fee. Feel free to inquire about our design services, and please see the website of our other business designmw.com.